Privacy Policy
Adirondack Online Services, LLC
Effective Date: 1/1/2025
Last Updated: 2/14/2025
At Adirondack Online Services, LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share information obtained through our website ([Your Website URL]). By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our IT services, cybersecurity solutions, web design, and hosting services. The information we collect includes:
1.1 Personal Information
We may collect personal information when you:
- Fill out a contact form
- Request a quote or consultation
- Subscribe to our newsletter
- Engage with our services
The personal information collected may include:
✔ Full Name
✔ Email Address
✔ Phone Number
✔ Company Name
✔ Billing & Payment Information (for service transactions)
1.2 Non-Personal Information
We also collect non-personal information to improve our website and services, including:
✔ IP Address
✔ Browser Type & Operating System
✔ Pages Visited & Time Spent on the Website
✔ Referral Sources (How You Found Our Website)
We use cookies and tracking technologies to collect anonymous user behavior data for website analytics and service improvements.
2. How We Use Your Information
We use the collected information to:
✅ Provide IT services, cybersecurity solutions, and web development services.
✅ Respond to inquiries and customer support requests.
✅ Send updates, promotions, and newsletters (only if you opt-in).
✅ Improve website functionality, performance, and security.
✅ Comply with legal obligations and regulatory requirements.
We do not sell, rent, or trade your personal information to third parties.
3. How We Protect Your Information
We implement strict security measures to protect your personal information, including:
✔ Data Encryption – All sensitive information is encrypted using SSL (Secure Socket Layer) technology.
✔ Access Control – Only authorized personnel can access personal information.
✔ Regular Security Audits – We conduct periodic security assessments to ensure data protection.
✔ HIPAA & Compliance Standards – If applicable, we follow HIPAA, GDPR, and other data protection regulations.
However, no data transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.
4. Third-Party Services & Cookies
We may use third-party services for analytics, payment processing, and customer interactions, including:
✔ Google Analytics – To monitor website traffic and improve user experience.
✔ Payment Processors – For secure online transactions (Stripe, PayPal, etc.).
✔ Email Marketing Services – To send newsletters and service updates.
4.1 Cookies & Tracking Technologies
Cookies help us enhance user experience by storing preferences and tracking site usage. You can manage or disable cookies through your browser settings.
Types of cookies we use:
- Essential Cookies – Required for website functionality.
- Performance Cookies – Help us understand how visitors use our website.
- Marketing Cookies – Used for advertising and retargeting.
5. Data Retention Policy
We retain personal information only as long as necessary for:
📌 Providing our IT services and fulfilling customer requests.
📌 Compliance with legal and regulatory obligations.
📌 Business operations and record-keeping.
Once data is no longer needed, we securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have the right to:
✔ Access your personal data and request a copy.
✔ Request corrections to inaccurate information.
✔ Opt-out of marketing communications.
✔ Request deletion of your personal data (subject to legal obligations).
To exercise these rights, contact us at info@adkonlineservices.com.
7. Third-Party Links & External Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review the privacy policies of external websites before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage users to review this policy periodically.
9. Contact Information
If you have questions or concerns about our Privacy Policy, please contact us:
📞 Phone: 518-885-1447
📧 Email: info@adkonlineservices.com
🌐 Website: https://adkonlineservices.com
📍 Business Address: 19 Homer Ave. Queensbury, nY 12804